When it comes to improving political governance and government communications, the age of excuses may finally be over. There is a very real and positive […]
How generating public value is key to transforming government communications View project »
“Everything that we’ve designed within the framework is anchored in the research, and into what we heard when we’re listening to people.” – Damian Carmichael,
Four Step Guide for Government Communicators to Effectively Engage Citizens View project »
In May 2018 the European Union (EU) introduced the General Data Protection Regulation (GDPR), a law that outlines how personal data can be accessed and
GDPR and the Australian Privacy Act 1988: Key Differences View project »
One of the great perks of working in government communications here in Canberra is access to the latest innovations and research on the Australian media
The Digital News Report: Australia 2018 in review View project »
In May 2018, contentgroup presented at the Local Government Communication Professionals Summit in Melbourne alongside Neryl East Communications. Held annually, the event assists local governments
Strengths in local government communication View project »
Public participation is a core principle in contemporary politics and policy used to involve people and communities in problem-solving and decision-making discussions. The result of
Public participation in the digital age View project »
Thirty years after his conception, Crocodile Dundee once again sparked hype leading up to Super Bowl LII. It was a dream come true, our beloved
The strategy behind Tourism Australia’s Dundee reboot View project »
We’re facing a big problem in government communications, and it’s because our governments, Federal, state and local, have bloated websites and multiple social media platforms.
Merging your social channels 101 View project »
More than ever, government and the public sector must commit to building trust with citizens. We’ve said it before and we’ll say it again. For
Trust at the beating heart of communications View project »
Artificial Intelligence (AI) and innovation Today, we’ll jump straight in with a question. Here it is: will artificial intelligence really reach a point where a
OPINION: Can AI be innovative? View project »
How a medium-sized town in Arizona built a huge digital community At a time when the internet has us obsessed with increasing followers, likes, comments
City of Gilbert: A Government Gone Digital View project »
How good is Netflix? All your favourites in one spot; documentaries, drama, TV shows and big blockbuster movies old and new as well as high-quality
Blockbuster vs Netflix: the case for quality content over quantity View project »
“Do measurement, would you! Measure! Just measure already!!” your boss cries. “I need effective measurement and evaluation now!!?” Shudder shudder. One of the most feared
Preparing for effective measurement and evaluation View project »
In an explosive start to 2018, Facebook founder Mark Zuckerberg announced in a Facebook post what we can expect from the platform this year. The
Facebook pushes for human interaction, bad news for marketers View project »
Chances are if you’re using influencer marketing to market to your niche market, the audience you’re marketing to know that you’re using influencer marketing. Makes
Forget the door, break a window: how to speak to your niche audience View project »
Guess who’s back, back again, contentgroupies back, tell a friend. (too much for so early on in the year?) Fine. But we are back, done
Our predictions for 2018 View project »
One year ago (almost to the day) the contentgroup team made our communication predictions for 2017. The year’s almost out, so just how on the
Communication Predictions 2017, in review View project »
contentgroup highlights 2017 As the contentgroupies gear up for a bit of festive downtime, it’s a perfect time to sit down and reflect on the
contentgroup highlights, 2017 View project »
Once every two years, the United Nations releases the E-Government Survey; a document providing member states with information to steer their governance in line with the
Three nations worlds ahead in digital governance View project »
*Nervously risking the disdain of our readers for pointing out the obvious*… technology has changed the way that government departments can reach and communicate with
5 PR trends every public-sector professional needs to know and act on View project »
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